{"id":3675,"date":"2017-05-04T11:43:20","date_gmt":"2017-05-04T09:43:20","guid":{"rendered":"https:\/\/www.klassik-altstadt-hotel.de\/faq\/"},"modified":"2025-05-20T11:54:59","modified_gmt":"2025-05-20T09:54:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.klassik-altstadt-hotel.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; background_overlay_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.17.4&#8243; _dynamic_attributes=&#8221;title&#8221; _module_preset=&#8221;default&#8221; title_font=&#8221;||||||||&#8221; title_text_align=&#8221;center&#8221; title_font_size=&#8221;45px&#8221; background_image=&#8221;https:\/\/www.klassik-altstadt-hotel.de\/wp-content\/uploads\/2020\/07\/612819_num1204159.jpg&#8221; height=&#8221;400px&#8221; custom_padding=&#8221;150px||||false|false&#8221; title_text_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#0C0C0C&#8221; closed_toggle_background_color=&#8221;rgba(164,129,76,0.11)&#8221; icon_color=&#8221;#A4814C&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#0C0C0C&#8221; body_text_color=&#8221;#0C0C0C&#8221; global_colors_info=&#8221;{}&#8221; open_toggle_background_color__hover_enabled=&#8221;on|desktop&#8221;][et_pb_accordion_item title=&#8221;How does availability checking and booking work via the website?&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;on&#8221;]<\/p>\n<p>On our website you can easily check the availability of rooms and book directly online. The process is straightforward: as soon as you enter your desired travel dates, you will immediately receive an overview of available rooms and prices. <\/p>\n<p><strong>booking process:<\/strong><\/p>\n<ol>\n<li><strong>Book directly:<\/strong> You have the option to book your room directly through our website, without having to go through third parties.<\/li>\n<li><strong>Payment upon arrival: <\/strong>Payment is only due upon arrival at the hotel. You do not need to pay in advance. <\/li>\n<li>Free canc<strong>ellation:<\/strong> We offer you flexibility. You can cancel your booking free of charge up to 3 days before your planned arrival. <\/li>\n<li><strong>Credit card for security:<\/strong> Only a credit card is required for booking. This serves as security for your reservation and will not be charged immediately. <\/li>\n<\/ol>\n<p>We want to make sure your booking experience is as pleasant and transparent as possible. Should you have any further questions or need assistance, we are always happy to help. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to cancel my booking free of charge?&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, we offer you the option of cancelling your booking free of charge up to 3 days before your scheduled arrival if you booked directly through our website.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there an own hotel parking?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221;]<\/p>\n<p>We are situated in the old town directly, so we can\u00b4t offer any own parking. There are restaurants and attractions in the immediate vicinity.<br \/>A parking garage or public parking spaces are available about 250m away for a fee. We recommend the St. Marien parking garage (approximately 250 meters) or the parking spaces at the Music and Congress Hall (approximately 600 meters). E-charging stations are also available at the parking lots. There are sufficient parking spaces available at both locations.<br \/>It is usually possible to stop directly in front of the hotel for loading and unloading.<\/p>\n<p>If you arrive by bike, you have the option of storing it in our lockable, dry premises. Please notice, this room is only accessible during our reception hours from 07 a.m. to 07 p.m. Please inform us in advance.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;From what time to what time is the reception staffed?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Our Rezeption is available daily from<\/p>\n<p>7.00 a.m. until 7.00 p.m.<\/p>\n<p>Late arrivals are only possible by prior arrangement.<\/p>\n<p>In Case of an emergency please call L\u00fcbeck Wachunternehmen on +49 451 48 44 50.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What time is check-in?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Check-in time is 15.00 hours. An early check-in is possible if avaiable. You have to book this in advance. A service fee will be charged.<\/p>\n<p>Is is possible to store your luggage in the hotel when you\u00b4ll arrive before 15.00 hours. Please note that we are not responsible for any damage or loss.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are pets allowed in the hotel?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Your pet is welcome, of course. The additional fee for it will 15,00 Euro per day. Please tell us about your pet when you book the room. Please notice that your pet is not allowed in the breakfast room while breakfast. Assistance dogs are of course free of charge and excluded from this.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there an elevator in your hotel?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Our hotel is a historical building. So we have no elevator. Of course, we are helpful with your luggage.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there wireless lan in the hotel?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Everywhere in the hotel is wireless lan for free.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583880150-049b5fd5-ae51\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there a mini bar in the hotelroom?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><span>There is no mini bar in the room but there is a teamaker. In our double rooms are refrigerators which can be filled on request. In our suite, the deluxe double rooms and double rooms there are also refrigerators, which we will be happy to fill for you on request. For the single rooms we have a trusty minibar in the back of the house. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583880150-049b5fd5-ae51\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there a safe in the hotelroom?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Each of our rooms has its own safe. There is also a hotel safe at reception.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can be paid in the hotel?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p class=\"p1\">We accept:<\/p>\n<ul>\n<li class=\"p1\">Visa<\/li>\n<li class=\"p1\">MasterCard<\/li>\n<li class=\"p1\">American Express<\/li>\n<li class=\"p1\">EC-card<\/li>\n<li class=\"p1\">Maestro<\/li>\n<li class=\"p1\">Cash (Euro)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583880150-049b5fd5-ae51\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you offer lactose-free and gluten-free food?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583600553-97fa5836-643c\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>If you need special food, for example, gluten- or lactose-free food, please tell us in advance. We will organize this.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583874188-32a57b65-8e83\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is is possible to have breakfast although I am not a hotel guest?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583600553-97fa5836-643c\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583874188-32a57b65-8e83\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><span>External guests are welcome for breakfast. Please reserve a table in advance.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583601825-eacd9f60-2853\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583874188-32a57b65-8e83\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it allowed to smoke in the hotel?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583600553-97fa5836-643c\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583874188-32a57b65-8e83\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583877692-50f5d8fc-0d6a\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>No. The hotel and all rooms are non-smoking areas. Of course, you may smoke outside where are ashtrays for you.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583879008-d0bb08d4-fe62\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583601825-eacd9f60-2853\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583874188-32a57b65-8e83\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to buy vouchers?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"vc_tta-panel vc_active\" id=\"1494583882932-faa09d8c-9c54\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583600553-97fa5836-643c\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583874188-32a57b65-8e83\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_tta-panel vc_active\" id=\"1494583877692-50f5d8fc-0d6a\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><span>You can buy vouchers for every offer we make, No matter whether you\u00b4ll like a breakfast voucher or one for a package.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583879008-d0bb08d4-fe62\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583601825-eacd9f60-2853\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_tta-panel\" id=\"1494583874188-32a57b65-8e83\" data-vc-content=\".vc_tta-panel-body\">\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How to find us<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#0C0C0C&#8221; closed_toggle_background_color=&#8221;rgba(164,129,76,0.11)&#8221; icon_color=&#8221;#A4814C&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#0C0C0C&#8221; body_text_color=&#8221;#0C0C0C&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open_toggle_background_color__hover_enabled=&#8221;on|desktop&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;How to reach us by car&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221;]<\/p>\n<p><span>If you are driving on the A1 motorway, please take the \u201cL\u00fcbeck Zentrum\u201d exit and turn right onto Stockelsdorfer Stra\u00dfe. Drive to the roundabout and take the first exit &#8220;Bei der Lohm\u00fchle&#8221;. Drive to the next crossing and turn left into &#8220;Fackenburger Allee&#8221;. Follow the road to the next roundabout. Here you take the third exit and drive over the bridge towards Holstentor. After the Holstentor, turn left into the street &#8220;An der Untertrave&#8221;. The Fischergrube is the 7th street on the right. You will find the hotel after approx. 250 m on the left-hand side in the Fischergrube.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Arrival by ferry&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You\u00b4ll arrive at terminal \u201eSkandinavienkai\u201c in Travem\u00fcnde by ferry. Please take the train to L\u00fcbeck main station and then a bus, a cab or walk to the hotel.<\/p>\n<p class=\"p1\">If you are by car just take the A1 motorway to the direction L\u00fcbeck.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Arrival from the train station by bus&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>From the train station, head to the ZOB (Central Bus Station) and take one of the bus lines heading towards the city center\/GRP until you reach the \u201cKatharineum\u201d stop. Get off there and walk about 50 meters in the direction the bus was traveling, then cross the street to the left. Continue straight ahead through Pfaffenstra\u00dfe and keep going <span>straight<\/span> into Beckergrube.<br \/>At the corner of Beckergrube\/Kupferschmiedestra\u00dfe, turn right. You will then be heading directly towards the hotel at Fischergrube 52.   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Arrival by plane&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>You\u00b4re landing at Hamburg airport. From there just take the S-Bahn to Hamburg main station. Then take the train to L\u00fcbeck main station. There you can take a bus, a cab or you`ll walk to the hotel.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Arrival by train&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font_size=&#8221;22px&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Your arrival by Deutsche Bahn:<\/strong><br \/>Travel comfortably to L\u00fcbeck Central Station. From there, you have several options for reaching our hotel in the Old Town: <\/p>\n<p><strong>On foot (approx. 18 minutes \/ 1.3 km):<\/strong><\/p>\n<ol>\n<li>Leave the main station through the main entrance.<\/li>\n<li>Keep left and follow Werner-Kock-Stra\u00dfe along the Linden Arcaden.<\/li>\n<li>Cross Fackenburger Allee.<\/li>\n<li>Walk over the Stadtgraben Bridge (completed in 2025).<\/li>\n<li>Follow the path around the Music and Congress Hall (MuK).<\/li>\n<li>Cross the Holstenhafen Bridge and walk left along the Untertrave.<\/li>\n<li>Finally, turn right into Fischergrube \u2013 there you will find our hotel.<\/li>\n<\/ol>\n<p><strong>By bus:<\/strong><br \/>Bus stops are located directly in front of the train station (ZOB). Detailed information can be found in our FAQ &#8220;Arriving by bus.&#8221; <\/p>\n<p><strong>By taxi:<\/strong> Taxis are available directly outside the main entrance of the train station. The ride to the hotel takes just a few minutes. <\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On our website you can easily check the availability of rooms and book directly online. The process is straightforward: as soon as you enter your desired travel dates, you will immediately receive an overview of available rooms and prices. booking process: Book directly: You have the option to book your room directly through our website, [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3675","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Klassik Altstadt Hotel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.klassik-altstadt-hotel.de\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Klassik Altstadt Hotel\" \/>\n<meta property=\"og:description\" content=\"On our website you can easily check the availability of rooms and book directly online. 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